
Unfortunately, I know too much about how restaurants operate to keep his level of sangfroid. For instance, I know that restaurateurs can recoup a bundle before the place even opens by taking under the table cash – in some cases, tens of thousands of dollars – just to sign on to sell a particular line of beer or tobacco. I know the shysterism management directs against their staff to either siphon off their tips or wages. But, ultimately, the buck stops with you, and wait staff, in some cases, are forced to cheat you if they want to make a living at their job. The list of tricks employed is long and varied, from watering drinks to reselling leftovers, to adding a gratuity charge without specifying it as such.
Further adding to my cynicism about dining in Budapest is the sloppy, erratic service. The examples of bizarre service have almost nothing to do with the exclusivity of the restaurant. For example, at Klassz, one of Budapest’s best, the waiter arrived after about twenty minutes, took my date’s order, then walked away as though I wasn’t even there. At a worker’s lunch canteen, the counter help literally yelled at me because I ordered a beet salad with a vegetable stew, two items that are traditionally not coupled, according to local eating traditions. Wary of that, the next night at Ellátó, I asked the bar staff what side went well with the entree I had ordered, only to be chewed out again because they are not “a fancy French restaurant where things like that matter.” Other dining slights have included being shortchanged 10,000 forints at Pata Negra, being denied a glass of water during the longest heat wave in recent Hungarian history at Bamboo Sziget, and having the waiter pour himself a glass of wine from my bottle of Pinot Noir at BORlaBOR. More endearingly, at a now-closed eatery, a waiter offered to pick the pork from my bean soup when reminded him I had asked for a vegetarian dish.
I am not sure how my colleague would have handled these situations. I tend to complain, shoot dirty looks, up and leave, then write nasty things on chew. Hence, the list of restaurants that I actually frequent is surprisingly low. It has gotten to the point where I am afraid to revisit a restaurant I actually like because service and quality of food are so erratic in this city. So, next time, instead of a date, mabe I will bring along my pocket-sized Buddha, to remind me that cynicism breeds cynicism, and it is also OK to come to a meal with an open mouth and mind.
Matt Henderson Ellis is a freelance manuscript editor and author coach working with writers who publish in print and digitally.